As you all may know, for the last 2 days I've been stuck in a room with 40 other people at orientation for CPMC (it's a hospital) but throughout the orientation they would have breakout sessions with different speakers. Every speaker was professional and had something to say, whether it was the CEO or the guy who is in charge of the gift shop, everyone spoke a little something about the company. Well here are a couple of things that i took notice of and my own personal thoughts:
-CPMC's Vision: "To continue to Grow and strive to deliver the ideal patient experience, we recognize the need to provide compassionate care to all people."
what's my vision for life? what is the church's vision? are we living out what we set out to do? take time today to write out your own mission/vision statement.
-5 Pillars of excellence:
1.People
2.Service
3.Quality
4.Growth
5.Finance
If this brings excellence to this company, what area do i need to work on? maybe your five pillars of excellence differ take time today to write out your own 5 pillars of excellence for your life, family, ministry, work, etc. Five things that if you work on will bring you success.
-COMMUNICATION!! in a big corporation like this communication is vital for their success. Imagine this 4 campuses, over 7,000 employees, and over 100,000 patients. CPMC has had to work on their communication.
WOW this amazed me! I'm just going to be working in one small section of this HUGE company, but they still take time to teach us how to communicate. Are we taking time to learn or refresh this lost art of communication?
-"Think like patients think."
We are here for the patients, they are the most important thing on our agenda, what do they need? that's our purpose. Imagine a church that thought like this: "Think like the first time visitor thinks?" what do they need? a hello, a smile, to feel welcomed. how can this question change our approach to first time visitors.
-"We are prepared for Natural disasters in California, such as earthquakes."
What are Natural disasters in the spirit realm? are we prepared?
-"CPMC is considered a learning organization"
Don't ever think that you reached a level where you can't learn anymore. Learn from everyone, be a student, and don't be afraid to teach. Stay humble and learn.
-"Steal Shamelessly"
What, you want me to steal!! no, not really. Ever see a great idea but just wondered "that could only happen to them" well take those ideas, put your own twist and flavor and implement it into your church, school, or work.
Leave It Better
6 years ago
1 comments:
i love that you take practical things in life & figure out a way to apply them! thanks for inspiring me to look outside the 4 walls of church for preaching, cause believe me, that spoke to me right now :)
Post a Comment